Privacy Policy

Josephina Lace (“we”, “us” and “our”) respect and protect the privacy of visitors to our website and our customers who use our services. To ensure Transparency, this Privacy Policy describes our information collection and handling practices when you access content we own or operate on the website located at, or any other websites, pages, features, or content we own or operate or third party application relying on our API, and related services (hereinafter collectively referred as “services”).

Please take a moment to read this Privacy Policy carefully. If you have any questions about this Privacy Notice, kindly contact us at

Acceptance of Privacy Policy

By accessing and using our Services, you signify acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as describe further below. We may provide additional "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we processes your data.

If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.


Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, and when required by law, we will notify you of changes to this Privacy Policy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Services prior to the change becoming effective.

Personal Information Collected

We collect personal information to provide you with our Services. When we require certain personal information from users it is because we are required by law to collect this information or it is relevant for specified purposes. Any information you provide to us that is not required is voluntary. You are free to choose whether to provide us with the types of personal information requested, but we may not be able to serve you as effectively or offer you all of our Services when you do choose not to share certain information with us. For example, we collect personal information which is required under the law to open an account, add a payment method, or execute a transaction.

Information we collect

Use, storage and disclosure of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
If you do not want us to use your data for our use you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or can do so by sending us an email to at any time.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors;

We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent;

As per Paypal's Policy (our third party payment processor) we do not store credit card details nor do we share customer details with any third parties

We may disclose your personal data outside of our group:



​​​​​Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password that is not easy for someone to guess.

Third party links

How we Protect and Store Personal Information

Children’s Personal Information

We do not knowingly request to collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, we will require the user to close his or her account and will not allow the user to continue any transaction. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.

Privacy and the use of cookies

Cookies are small files stored on your computer when you visit certain web pages and are present on the company website and We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To order products on and you will need to have cookies enabled. If you do not wish to enable cookies, you will still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see ‘Managing Cookies’ for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in the cookies we create, but we do use encrypted information gathered from them to help improve your personal experience of the site.
We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we fully comply with all applicable UK Data Protection and consumer legislation that is currently in place.

Use and disclosure of your personal information

We confirm that any personal information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

Unsubscribing From Our Personal Database

You may unsubscribe from our contact list at any time by simply clicking on the word "Unsubscribe" at the top of our email you have received or by replying to a promotional e-mail with the word "unsubscribe" in the subject line, Alternatively, you can do this by e-mailing us at or calling us on 01462 713515 between 9am and 6pm from Monday to Saturday (GMT).

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Version: [21st FEBRUARY 2019]