Returns & Refund

Hassle-free Returns - we back up our products and our customers!

How to Return an Item

Should you wish to return an item for a refund or exchange, please notify us at

Easy Steps to Return an Item

Processing Time

Exchanges will be processed depending on stock availability and replacements should be with you in approximately 5-7 days. We recommend that you place a new order and return the original item for a refund if the item is needed urgently.


Non-Refundable Products

All sale and bespoke items are non-refundable.

Postal Charges Refunds

Unfortunately, we are unable to refund the original delivery charges unless the item is returned because it was faulty or was not the item you have ordered.